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Tour Policies

Important Tour Information and Policies

Important Information

Welcome to Cape Cod Scenic Tours. Our goal is to introduce you to the highlights and attractions of Cape Cod and its beauty. When you have more time on your vacation, you will be able to explore the things you have found exciting in greater detail.

Do to the amount of travel and the length of the tour; our tours are appropriate for children twelve (12) and over.

Pick Up Location: 462 Main Street, Hyannis

Passengers may begin boarding for the tour at 8:45 am. Our pick up location is on the right side, as the traffic flows, at 462 Main Street in Hyannis, in front of the Fresh Ketch Restaurant and across from the Embargo Restaurant.

Travelers Needing Special Assistance

Please note that our tours are not wheelchair accessible. For the best views of attractions some walking is required. Beach terrain and historical sites require appropriate footwear. Please wear comfortable walking shoes. Flip flops are not acceptable.

Tour Times

Tours begin promptly at 9 am. Passengers may begin boarding for the tour at 8:45 am. Please be aware that all other times of the tour are approximate. Please note the itinerary may be subject to change due to weather and /or traffic conditions. We recommend that you do not make reservations for dinner or other activities before 6pm on the day of your tour.

Gratuities

Tipping is customary and accepted. Whatever amount you choose to give, is at your discretion and should be based upon service provided by those who attend to you .

Drugs and Alcohol

Cape Cod Scenic Tours reserves the right to refuse service to anyone at anytime during the tour. Passengers impaired by alcohol or other substances will not be allowed to finish the tour and will be financially responsible for transportation to Hyannis.

Smoking

There is no smoking on the bus. Please be considerate of other passengers when smoking during tour stops. The National Seashore strictly prohibits smoking on beaches that are owned and controlled by the National Park services.

Policy

Tour Cancellation

Cancellation outside of two weeks before the tour date will be subject to a $35.00 cancellation fee per person. For cancelations inside of two weeks the customer will be charged the full price of the tour including add-on’s per person.

No-shows will be charged full fare

Cape Cod Scenic Tours Responsibilities

Management and Responsibilities

The responsibilities of PGG Enterprises LLC and its dba (Cape Cod Scenic Tours)  are strictly limited; tour participant agrees that maximum liquidated damages shall not exceed the tour price. Cape Cod Scenic Tours is responsible only in the capacity for making arrangements for tour services, including, sightseeing, transportation, guides, and meals from various suppliers. The itineraries provided or shown are subject to revisions, including substitution of  activities, routing and equipment used in performing our services as offered. If service is not provided, and Cape Cod Scenic Tours is unable to substitute a service of similar value, Cape Cod Scenic Tours liability shall not exceed the actual cost of the service not provided. Cape Cod Scenic Tours does not own any of these suppliers. The suppliers are not agents, servants, employees or joint ventures of Cape Cod Scenic Tours, but are Independent Contractors providing services to Cape Cod Scenic Tours. Cape Cod Scenic Tours is not liable for any damage, including personal injury, accident, personal loss or other expense, from any cause, act or omission by Suppliers or their parties. Tour participant agrees that by utilizing the services of Suppliers, that tour participant will look to suppliers for any damages of any kind. Cape Cod Scenic Tours is not responsible for any purchases made during the tour. Cape Cod Scenic Tours is not responsible for the costs of any medical treatment required during your tour, nor is Cape Cod Scenic Tours responsible for the quality or lack thereof; of medical care you may receive while on your tour. Cape Cod Scenic Tours and/or its agents are not responsible for any damage, expense or inconvenience caused by late departures, change of schedule, strikes or other conditions. Cape Cod Scenic Tours is not liable for any wrongful, neglect or unauthorized acts or omissions of any travel agent or agency. Legal proceedings by or against Cape Cod Scenic Tours may be instituted only in a state or federal court within the State of Massachusetts, and any claim involved in such proceedings shall be decided in accordance with the laws of the State of Massachusetts. Cape Cod Scenic Tours reserves the right to decline to accept or retain any person as a member of a tour at any time before or during the actual operation of the tour. Cape Cod Scenic Tours reserves the right to cancel any tour at any time. In computer or human billing error Cape Cod Scenic Tours reserves the right to re-invoice with the correct billing. Cape Cod Scenic Tours is not responsible for printing errors. For the latest itineraries, activities, dates, prices and policies visit capecodscenictours.com or call us toll free at (508) 394-2221.

Comments, Feedback and other submissions

Any questions, comments, suggestions, ideas, images, and movies you submit to the Site or Cape Cod Scenic Tours by electronic mail or otherwise will be treated as Non-confidential and non-proprietary. Anything you submit may be used by Cape Cod Scenic Tours for any purpose. Unless otherwise notified in writing all pictures taken on tours by Cape Cod Scenic Tours of passengers may be used at our discretion. Cape Cod Scenic Tours is not responsible for the use of videos or photos taken by other passengers.

Privacy Policy

Your privacy is important to Cape Cod Scenic Tours. Your email address and name, street address and telephone numbers are stored in our database. Cape Cod Scenic Tours will not sell, rent, trade, or give your name, email address or any other personal information to any other organization. However, Cape Cod Scenic Tours reserves the right to release information to the appropriate authorities if we believe that such release is reasonably necessary to comply with the law or to protect the property of Cape Cod Scenic Tours or safety of Cape Cod Scenic Tours or any of its affiliated companies, our employees, users, or others. Cape Cod Scenic Tours is not responsible for the use of videos or photos taken by other passengers.

Website Usage Agreement

Cape Cod Scenic Tours, maintains capecodscenictours.com (the site) and all of the information, data, software, photographs, logos, graphs, videos, typefaces, graphics, music, sounds, images, illustrations, designs, icons, and other materials (collectively "Content") for your information on tours and services sold by Cape Cod Scenic Tours None of the content shall be construed as a offer for the sale of any services, goods, or products of Cape Cod Scenic Tours or any other entity. All content in and on our site is for information purposes only. By using this site, you agree to these terms.

Use of Site

You may use or download Content displayed on this site for non-commercial personal use. You may also use or download Content for promotional of Cape Cod Scenic Tours products or tours. You may not use or download Content for any other commercial purpose without Cape Cod Scenic Tours prior written permission. Cape Cod Scenic Tours has not reviewed all the sites linked to this site and is not responsible for the content of any linked sites or any link contained in a site or any changes or updates to such sites (collectively "Linked Sites"). Cape Cod Scenic Tours does not endorse or make any representations regarding any Linked Sites. Your linking to any Linked Sites is at your own risk. Cape Cod Scenic Tours also assumes no responsibilities, and shall not be liable for, any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in the Site or you downloading of Content from the Site. Cape Cod Scenic Tours may at any time modify these Terms of the Site Usage and your continued use of the Site will be conditioned upon the Terms of the Site Usage in force at the time of your use.

Copyrights

You should assume that all Content on the site is copyrighted (unless otherwise noted), and may not be used, except as provided in these terms or in the text on the site, without the prior written permission of Cape Cod Scenic Tours Content on the site are either the property of, or used with the permission by Cape Cod Scenic Tours.

Trademarks

The trademarks, service mark, design and logos (collectively the Trademarks) displayed on our web site are the registered and unregistered Trademarks of Cape Cod Scenic Tours and others Nothing contained on the Site should be construed as granting, by implication or otherwise, any license or right to use any Trademarks displayed on the site without the written permission of Cape Cod Scenic Tours for such third party that may own the Trademarks displayed on the site including the name of each tour or service.